Question 1

What is your minimum order quantity?

Accepted Answer

From 100 pcs per design on most styles. Full custom OEM starts at 300 pcs per style and can be split into 3 colors.

Question 2

How long do samples take?

Accepted Answer

7–14 days after artwork approval. The sample fee is refundable when you place the bulk order.

Question 3

How long does bulk production take?

Accepted Answer

30–45 days after sample approval and deposit, depending on quantity and decoration.

Question 4

Why produce in Vietnam instead of China?

Accepted Answer

Lower tariff exposure for the US and EU, stable quality, and a team used to working with Western brands.

Question 5

What are your payment terms?

Accepted Answer

30% deposit to start production, 70% balance before shipment. T/T or PayPal for samples.

Question 6

Can you ship directly to my warehouse?

Accepted Answer

Yes. We ship FOB from Hai Phong, Cat Lai or Da Nang, by air or sea. DDP is available on request.

Question 7

Do you sign an NDA?

Accepted Answer

Yes. Your designs stay yours. We never show client work without written permission.

Question 8

Can I use a third-party inspector?

Accepted Answer

Yes. SGS, QIMA and other inspection agencies are welcome at our factory.

Frequently asked questions

Ready to make your caps?